Other

1/ Latest Inventory of Photocopiers (MFDs) and Desktop Printers, by location, showing Purchase date at method of Purchase (ie Bought outright, Leased, etc). Also requested are the details of original supplier, and whether each machine is covered by a Maintenance Agreement or not.

2/ Contact details of dedicated purchaser responsible for the Photocopier (MFDs) and Desktop Printer contracts, for future reference.

3/ Details of any plans due for change in the future that will impact upon your requirements for goods and services relating to your equipment.

In your request you asked:
_where the Accounts Payable team is currently based and if centralised?

_ which finance system/accounting software the finance team uses to process supplier invoices?

_ number of staff manually processing the invoices?

_ volume of paper and electronic invoices processed per annum?

_ are paper invoices scanned at all?

_ any plans to look at invoice automation/ OCR scanning in the next 6 months to a year?

_ If OCR/ Invoice automation systems already in place please indicate name of supplier?

_Please also indicate if OCR scanning technology is used in any other department of the Trust and to process what type of documents? Please name the supplier.

_And finally, which Document/Records Management system is currently used within the Trust? And do you use an Enterprise Resource Planning system? Please name it and what version?

I am writing to find out the number of patients' medical records that have gone missing within your organisation.

Specifically I would like to know:
1) Every instance where a record/document has gone missing.
2) For each instance a brief description of what happened and what the resolution was (e.g. Laptop was lost on train, files were mislaid etc…)
3) For each instance how many records went missing. If an exact figure is not possible an estimation of how many disappeared is OK. 
 
I would like this information going back for the last three years - with the above questions organised by year.

FOI request regarding software currently used by NHS Derby City PCT

1. Details of SUIs since 01.01.2008

2. Details of local incidents / Investigations since 01.01.2008
a) date of incident
b) terms of reference
c) length of time the investigation took
d) final SUI reports for each incident (names redacted)
e) final date report was presented to the board

I wish to make a request under the Freedom of Information Act regarding people covered by Derbyshire Mental Health Trust who are being cared for out of county.
Would you please let me know - 

-the number of people cared for last year out of county and the cost

-the number cared for this year and the cost

-the number currently being cared for out of county and the cost

-the average amount of time a patient is out of county

-the reason for out of county care and the number of patients by reason (i.e. 10 patients needed high secure facilities and there are none in Derbyshire)

-the locations or distance away from home for patients 

I wonder if you could supply me, details of IT Security incidents and further details relating to the incident for your Health Board from 1st January 2005 until September 2010.

This includes classification of incident, nature of incident, system or number of records affected, whether the incident resulted in disciplinary action being taken. Normally this information is recorded as part of Information Governance.

Please can you provide information relating to the amount, cost methods and reporting of the disposal and treatment of clinical waste.

The questions below relate only to municipal (non-hazardous household), non-hazardous offensive and hazardous infectious bagged waste streams (not sharps).

1. The total amount of waste (in weight) produced by the organisation:

2. Associated costs for collection and treatment/disposal of these wastes:

3. Which methods of waste treatment/disposal are you currently using?

4. Do you currently compact offensive waste? Y/N
If No – do you have plans to use compaction in the next financial year?

5. How often does your organisation report on the management of waste at board level? Annually/quarterly/monthly/never

1. How many children started school (aged 4/5 years) in the PCT area in the academic year 2009/2010?

2. How may of these children received vision screening at school during the school year 2009/10?

If no children were screened in this period please go straight to question 7
3. Who screened these children:
Orthoptists
school nurses
health care assistants
Other  - please describe below

4. How many of the children screened were referred for a further eye test?

5. How many of the children screened received a further eye test?

6. How many of those referred for a further eye test were given the following interventions:
Spectacles
Occlusion Therapy
Identified that no further intervention needed
Other  - please describe below and give numbers

7. Do you plan to provide vision screening for this age group starting school in the 2010/11 academic year?

1.   Does your PCT/Health Board/Community Health Partnership currently have a Young Onset Dementia Service?* Yes/No
* A Young Onset Dementia Service is normally defined as a service for primary progressive dementia occurring in people under the age of 65 (these services are normally different to those provided to people with brain injury).

2.   If yes, please could you:
a)   Provide the name of the service and
b)   Provide the name and email address of the manager of the service.

1. Copies of any reports from environmental health inspections of hospital kitchens made between 2000 and November 2010.

2. Details of how many notifications of e-coli or other food poisoning-related infections in patients have been made in each year between 2000 and November 2010.

3. Confirmation of whether any food poisoning episodes suffered by hospital patients have been the subject of litigation against the trust and, if so, on what occasions, including as much detail of the episodes as possible.

1) The number of serious untoward incidents (SUIs) reported in the trust during the 2009 calendar year which involved actual clinical harm to a patient or patient death;

2) The number and percentage of these in which the fact that a SUI occurred and the results of the subsequent investigation
a) were and
b) were not reported to the patient or the patient's relatives/carers;
Please note when these numbers include a 'never event'

3) Of those that were reported to patients or carers (2 a), the number and percentage of cases where the patient or their relatives were informed about the SUI within one week (7 days) of the event occurring.

I am interested in what information and communications technology (ICT) related Freedom of Information requests you have received and provided a response for, over the last 2 years (let’s say 1 November 2008 to 31 October 2010). Under the Freedom of Information Act, please can you provide copies of all requests and the responses you have sent out, relating to ICT?

Don’t worry about any correspondence with the requestor or requests which you have rejected as being exemptions under the Act, I am only concerned with the original request and the final, complete response you sent back to the requestor.

What is the Dermatology Prevalence in your PCT?

What is the Dermatology Incidence in your PCT?

How many dermatology clinic outpatient slots are available in your local health economy on a monthly basis: 
 In secondary care providers?
 In the community?

How many Dermatology GPwSIs do you have within your PCT? Please would you name them and cite their qualifications

Do your secondary providers have a dedicated biologics nurse? Please name the provider(s).

Do your secondary providers have a dedicated biologics clinic? Please name the provider(s).

What is the average length of time in your PCT for a dermatology patient to be on systemics?

What is your biologics budget for dermatology?

Please would you send electronic versions of your: 
 dermatology triage process?
 dermatology guidelines?
 dermatology pathways?
 dermatology formulary?
 policy for switching anti-TNFs?

Is PUVA (Psoralen combined with ultraviolet A) treatment available in your local health economy? At which provider?

1. Could you please send an organisation diagram of your current IT structures:

2. Could you also send your IT strategy:

3. Organisation name:

4. Number of users in organisation:

5. Number users supported by IT Department :
 
6. Number of devices

7. Number of physical servers:  
a) Logical Servers, please count each virtualised server as one server: 
b) Network devices (hubs, switches, routers, etc):

8. Incidents & Requests for Changes:
a) Number of incidents logged for period Sept 09 to Sept 10:
b) Number resolved for period Sept 09 to Sept 10:
c) Number of Requests for change received for same period:
d) Number of Requests for change closed for same period:

9. Structure of IT support:
a) Please include a organisation chart of IT services Yes / No
b) Does IT provide a service desk? Yes / No
c) Total number of staff providing IT support  
d) Number of staff on service desk  
e) Number of desktop field engineer staff  
f) Number of infrastructure or 3rd line staff  
g) Total salary cost for IT support  
            
10. Projects:
a) Do IT services have a separate project support team Yes / No 
b) Are support staff used to deliver projects Yes / No
c) Number of dedicated IT project staff: 
d) Number of dedicated IT project managers:
e) Number of dedicated IT project engineers:

Barking and Dagenham PCT were able to break down the disability by sex (male and female) and also disability type (Mental Disorders, Learning Difficulties, etc.), I would be grateful if you could also break down your statistics in a similar way.

a) the quantity (hectares)

b) the value of surplus public sector land owned by your Trust.

1. Does your current PCT commission acupuncture treatment, e.g. through GPs or hospitals?

If yes, for what conditions is acupuncture commissioned, e.g. musculoskeletal (MSK)?

If yes, is acupuncture provided by a British Acupuncture Council member?

2. Please identify the following regarding NHS funded acupuncture services in your PCT:
- £ amount spent on acupuncture
- % of this amount spent on MSK
- Number of patients

3. What percentage of current spend on MSK is for acupuncture?

4. What are the barriers for commissioning an ongoing acupuncture service?

I am writing to enquire the statistics of the disabled children that are in the east midlands, so we can see how best we can reach out there and give them the best services.

I am writing on behalf of Royal Mencap Society in order to obtain some up-to-date information for our procurement records in relation to the new business opportunities through the NHS across England and Wales. 

With this in mind I would be grateful if you could please inform me on which websites/portals you advertise new business opportunities so that we may monitor those opportunities for which we may have an interest in tendering for?

1) all correspondence between the PCT (or its referral gateway managers) and GPs regarding the need to reduce the level of referrals.

2) please answer whether your referral management scheme is (a) run by a private company and (b) if so, who is the company and how much are they paid?

1. The names of any magazines or newsletters published by the PCT in the 2009-10 financial year or the 2010-11 financial year to date.

2. The frequency with which each publication was/is produced.

3. The total cost of producing and circulating each individual publication in each of the financial years mentioned above.

4. The number of copies of each publication that were / are produced, and the number of undistributed copies that are returned and/or disposed of for each issue.

5. The amount recouped for individual publications through sales in each of the financial years mentioned above.

6. The amount recouped for individual publications through advertising in each of the financial years mentioned above. Please break this down by organisation, but if this not possible please continue to provide a simple list of the organisations.

1. The names of any magazines or newsletters published by the PCT in the 2009-10 financial year or the 2010-11 financial year to date.

2. The frequency with which each publication was/is produced.

3. The total cost of producing and circulating each individual publication in each of the financial years mentioned above.

4. The number of copies of each publication that were / are produced, and the number of undistributed copies that are returned and/or disposed of for each issue.

5. The amount recouped for individual publications through sales in each of the financial years mentioned above.

6. The amount recouped for individual publications through advertising in each of the financial years mentioned above. Please break this down by organisation, but if this not possible please continue to provide a simple list of the organisations.

1. Does any/all of the Trust use document management/document scanning services in relation to the paper records and files?

2. Are decisions around how document scanning/document management will be used made departmentally or at a Trust level?

3. Please provide names and contact details of the people who would deal with the subject of Document Management and Scanning for the following departments:
• Occupational Health
• Medical Records
• Finance
• A&E
• HR

4. If document scanning is used in-house within the Trust, what document management systems are used?

5. If document scanning is outsourced within the Trust;
• Which suppliers are used?
• Are departments bound by contract to that supplier?
• How much has been spent on this in total for the past year?

6. Are any off-site storage companies used to house paper files for the Trust, and if so what quantities; and how much money is spent on this in total on an annual basis?
 

1. Sleep Studies
How many sleep studies were commissioned in the year ended:
a) 31 March 2008 
b) 31 March 2009 
c) 31 March 2010 

2. Provision of Sleep Studies
Who provides most of your sleep studies?

3. CPAP prescriptions
How many CPAP prescriptions were issued in the year ended:

4. Provision of CPAP
Who mostly provides CPAP equipment to your patients diagnosed with OSAS?.

• The funding your PCT will separately allocate in 2011/12 to:

a) disabled children’s services, including short breaks;

b) children’s community equipment services;

c) children’s wheelchair services; and

d) services for children with palliative care needs.

• How do you plan to work in partnership with local authority partners to deliver services for disabled children?

I would like figures for the number of complaints made about your out of hours service for the following years: -

a)      2010

b)      2009

c)      2008

1. How many children and young people aged 18 or under were assessed for wheelchair/specialist seating services during the past 12 months?

2. How many children and young people aged 18 or under were granted wheelchair/specialist seating services during the past 12 months?

3. How much did the PCT spend on wheelchair/specialist seating services for children and young people during the past 12 months?

4. During the past 12 months, how long did each child or young person under the age of 18 have to wait to be assessed for wheelchair/specialist seating services following their initial referral?

A) 6 weeks or less
B) 6-8 weeks
C) 8-12 weeks
D) More than 12 weeks

5. During the past 12 months, how long did each child or young person under the age of 18 have to wait to receive their wheelchair/specialist seating equipment following their initial assessment?

A) 8 weeks or less
B) 8-12 weeks
C) 12-16 weeks
D) More than 16 weeks

Newcastle University and Fuse – the Centre for Translational Research in Public Health have recently been commissioned by the Department of Health to undertake a scoping review of adult cooking skills interventions in England.

If you are aware of any cooking skills interventions that are currently running in your area, we would be very grateful if you could provide direct contact details for the individual(s) responsible for these.

If you are not aware of any cooking skills interventions in your area, please forward this message to an appropriate colleague or colleagues who might be able to help.  For example, Directors of Public Health, local Obesity Leads, local nutrition and dietetics teams, and local SureStart teams.

1. The form used by your Trust that police must complete in order to request confidential medical information under s29 of the Data Protection Act 1998.

2. All local guidance and policy documents available for the member of staff that will be making the decision whether to disclose under s29 (I do not need the NHS Code of Confidentiality just local policy documents).

3. A list of the roles/officers that these policy guidance documents are circulated to (eg all staff, only senior management etc)

4. Any information/statistics that are maintained by the Trust regarding requests made by police for access to confidential information without patient consent under the provisions of s29 of the Data Protection Act 1998.  (please provide statistics for the last 3 years if possible)

5. Any information/statistics maintained regarding numbers of requests granted and refused. (please provide statistics for the last 3 years if possible)

6. Any information/statistics regarding why requests were granted/refused (eg not in public interest etc) – please provide information for the last 3 years if possible

7. Please indicate whether all requests were considered by the Caldicott Guardian.  If not can you please provide the title/role of the person making the decision and the number of decisions they made.

Provider Services IT systems

1. What IT systems does your organisation use to manage clinic-based activity (e.g. GP surgery, minor injury units, outpatient services and similar fixed-site services)

2. What IT system does your organisation use to manage community-based patient activity (e.g. district nurse visits, community physiotherapist, community midwives and similar services where the healthcare provider is not based at a fixed site)?

3. Does your community care IT system enable mobile access to patient notes and data entry?

4. Does your community care IT system permit e-scheduling?

5. Does your community care IT system permit management of staff rotas?

6. Does your community care IT system enable you to identify cost of care delivered

7. Is your community care IT system ready for tariff pricing?

8. Do you have any plans to procure or re-procure a community care IT system, and if so within what timescale?

1. How many requests the PCT has received for treatment to be provided by alternative providers, other than the NHS, since 1 April 2010?

2. How many requests the PCT has granted for treatment to be provided by alternative providers, other than the NHS, since 1 April 2010?

3. The total cost of these treatments provided by alternative providers, since 1 April 2010?

4. How many requests the PCT has received for treatment to be provided by an EEA country or Switzerland, since 1 April 2010?

5. How many requests the PCT has granted for treatment to be provided by an EEA country or Switzerland, since 1 April 2010?

6. The total cost of these treatments provided by an EEA country or Switzerland, since 1 April 2010?

1. How many applications for NHS Continuing Healthcare have been received from (a) spinal cord injured people and (b) spinal cord injured people with tetraplegic lesions since October 1st 2009?

2. How many applications for NHS Continuing Healthcare from or on behalf of spinal cord injured people with tetraplegic lesions have (a) resulted in determinations of eligibility and (b) how many have resulted in determinations of ineligibility since October 1st 2009?

3. How many NHS Continuing Healthcare appeals against determinations of ineligibility have been heard for spinal cord injured people with tetraplegic lesions since October 1st 2009 and in how any cases was eligibility determined as a consequence of appeal?

4. How many spinal cord injured people with tetraplegic lesions who were in receipt of NHS Continuing Healthcare funding prior to the 1st of October 2009 have since been assessed as ineligible after review assessment?

5. Can this information be broken down by level of injury (lesion) to the spinal cord?

Under the terms of the Freedom of Information Act I would like to request details relating to the provision of secondary care dental services.

In particular, I would like to request the following information:

1. How many cases of rickets have been reported in children aged under 5 in each of the last ten years;

2. How many cases of rickets have been reported in children between the ages of 5 and 10 in each of the last ten years; and

3. How many cases of rickets have been reported in total in each of the last ten years.

Please provide me with statistical data from your Local Service Desk from 01/04/2010 to 31/03/2011 for calls pertaining to TPP's SystmOne application.
    
 - Total Number of SystmOne support calls received during period stated above.
  
 - Average calls received during period above, broken down by hour in a 24 hours time scale. i.e. between 14.00-14:59 = average 25 calls.

- Average calls received during period above, broken down by month i.e. May 2010 = 203 calls.

- Number of calls received from each Service speciality i.e. GP Practice = 1021, District Nursing Service = 2032, Health Visiting Service = 210 etc.

- Average call duration over the period stated above.

- Reason for the telephone call.

- Whether the call was resolved locally or escalated through to SystmOne TPP support.

- Average time from call logged to resolution over the period above.

My request is for information regarding persons who have died with no known next of kin, apparently intestate, since 1/1/11 to the present day and to include any 'pending' cases that may shortly pass to the Treasury Solicitor and any cases where the Deceased died before 1/1/11 but have still to be passed to the Treasury Solicitor.

Therefore, I would appreciate it if you could send me:
1. the Deceased's date of death
2. the date the matter was passed (or simply if you believe the case will be passed) to the Treasury Solicitor (or Duchy of Lancaster or Cornwall or Q&LTR in Scotland)
3. the area of the Deceased's death expressed as a postcode area (for example ME14)

In each of the last four years how many prison inmates have had cosmetic surgery at your PCT? In each case please tell me the sex and age of the inmate and what the procedure was (please include things like ear pinning, scar and birthmark removal, nose jobs, breast enlargements and reductions). Please include the year the procedure was completed and the prison the person was in. Please specify if one person had more than one procedure and include all of them.
Please tell me what the inmate was in prison for and the estimated cost of the procedure.
Please tell me why the inmate was allowed to have the surgery.

Over the same period I would like to ask the same questions for bariatric surgery.
Please specify what type of bariatric surgery it was and the weight of the individual before they had it. Why were they allowed to have it?
In each case please tell me the sex and age of the inmate and what the procedure was
Please include the year the procedure was completed and the prison the person was in. Please specify if one person had more than one procedure and include all of them.
Please tell me what the inmate was in prison for and the estimated cost of the procedure.

I am writing to you under the Freedom of Information Act, 2000 to request information on the amount of money paid by the Primary Care Trust(s) for which you hold records to the private sector and on the number of abortions, commissioned in 2010.

Later clarified:

Thank you for your acknowledgement. To clarify, I am seeking information on the cost and number of abortions commissioned by the PCT for delivery in the private sector in the calendar year

1) A record of any complaints made to the PCT in regards to the following pharmacies:
a) Ej's Pharmacy (104 Keldholme Lane)
b) Boots (5 Shardlow Road)
c) Ej's Pharmacy (15 Crayford Road)

2) A record of any complaints by the general public in regards to pharmaceutical services and access in the Alvaston and Boulton Moor areas.

Given the forthcoming transfer of responsibility for abortion services from PCTs to Local Authority control, what do you consider to be the key issues facing those involved in the commissioning and delivery of abortion services?

It would be extremely useful if you could let us know if the commissioning of services is currently being negatively impacted by financial constraints and loss of staff expertise, and if waiting times for abortion services are currently rising in your area.

We are also interested to learn about the kind of organisation delivering advice to women facing unplanned pregnancy. In your area, do PCTs direct women towards non-NHS organisation to receive pregnancy counselling and support? How are decisions made about appropriate service providers?

Would you please send me the following information which I understand is available to any person on request.

The ‘Annual reports’ (as listed below) regarding the complaints you have available for the following years:

- 2009-10.

- 2010-11.

Please could you provide me with a list of all GP practices along with the clinical systems each one uses (EMIS/TPP/ISOFT/INPS)

Regarding when Black, Asian & Minority Ethnic (BAME) service users, as part of their healthcare management, need to discuss with health and/or social care staff the, sometimes stigmatised, issues of:-
• Ethnicity.
• Experience of racism ( prejudice, discrimination, verbal abuse) and the possible harmful consequences its impact can cause.

a) What difficulties can arise for staff and service users when faced with discussions of the above, sometimes stigmatised, issues.
b) What impact does having to discuss the above, sometimes, stigmatised issues have on BAMEs:-
• Health and social wellbeing.
• Ability to access health and/or social services. ( Do you have information showing the above discussions can act as a barrier to individuals accessing services.)

What are the potential health and social consequences for BAME individuals as a result of them experiencing years of racial/ethnic isolation.

NB. Racial/ethnic isolation; that is BAME individuals:-
Brought up and/or living in areas and/or families that are overwhelmingly white.
Who have had little or no experience of, or interaction with, other BAMEs from a similar racial/ethnic background.

The number, and estimated cost to the trust, of thefts in each of the last 5 years, including stolen items listed and any additional information available about the thefts?

The number of recorded thefts of patient possessions in each of the last 5 years, including stolen items listed and any additional information available about the thefts?

The number of recorded thefts of patient possessions by staff working at the trust in each of the last 5 years, including stolen items listed and any additional information available about the thefts?

1. Please can you tell me how many under-16 patients were admitted to your Accident and Emergency Ward with alcohol-related injuries or health problems in the last two recorded years (either calendar or financial)?

If there were admissions of this type, can you tell me whether any of the patients were under 12, and if so how young?

2. Please can you tell me how many under-16 patients were admitted to your Accident and Emergency Ward with  injuries or health problems caused by illegal drugs including overdoses in the last two recorded years (either calendar or financial)?

If there were admissions of this type, can you tell me whether any of the patients were under 12, and if so exactly how young?

If there were admissions of this type, can you also inform me what drugs those patients had taken?

3. lease can you tell me how many under-16 patients were admitted to your Accident and Emergency Ward with  injuries or health problems caused by prescription drugs including overdoses in the last two recorded years (either calendar or financial)?

If there were admissions of this type, can you tell me whether any of the patients were under 12, and if so how young?

If there were admissions of this type, can you also inform me what drugs those patients had taken?

1) How many confidentiality and data breaches have there been at your Trust in:
                 a) 2011; b) 2010; c) 2009

2) Breaking it down into each year, could you please provide details of what happened in each case.

1) The names of any hospitals (including any secondary care provision such as community or mental health) that fall under your control.

2) Whether any of the aforementioned bodies use digital dictation and/or Speech Recognition. If so which organisations use what systems?

3) If none are used or they are only used in some areas, are there any plans to implement these type of systems more extensively to increase efficiency and improve patient care?

4) If Systems are already in place, when are they to be reviewed?

------------------------------------------

I was under the impression that Derbyshire County PCT was responsible for the following hospitals:
    
Babington Hospital
Ilkeston Community Hospital
Newholme Hospital
Ripley Community Hospital
Ash Green Learning Disabilities Centre
Bolsover Local Hospital
Cavendish Hospital
Clay Cross Community Hospital
Heanor Memorial Hospital
St Oswalds Hospital
    
Is this no longer the case? Do they not fall within the responsibility of the Derbyshire Cluster? If not could you tell me which organisation I should contact.

1. During the aforementioned period has any member of the Trust’s management team met with representatives and employees of a company called MEE Healthcare.  If the answer to the above question is yes can you please state the date and time of the meeting.   Can you please state the venue.   Can you please provide a full list of all those present at the meeting including all employees and representatives of MEE and all the Trust’s representatives present.    Can you please state the purpose of the meeting and provide any related minutes.

2. During the aforementioned period has the Trust awarded any contract to MEE Healthcare.   If so can you please provide full details include the value of the contract, the type of work covered and the date when the contract was awarded.

3. Can you please provide copies of all communications and correspondence (including emails) between MEE Healthcare and the Trust.  I am interested in receiving all the correspondence irrespective of what it relates to.

1. The number of ophthalmology referrals seen in secondary care

2.  Breakdown of the types of referrals seen and number seen in each category type eg. Cataract, Glaucoma, AMD, Low Vision, Acute Red etc...

3.  The total cost of ophthalmology service in secondary care for your PCT

4.  Number of outpatient appointments for ophthalmology per hospital in your trust

5.  The total cost of the first outpatient ophthalmology appointments seen in secondary care

6. The average cost of a first ophthalmology outpatient appointment in secondary care

7. What is average waiting time for a patient to be seen in secondary care, following the initial referral from the GP or Optician?

8.  Please confirm if the PCT commissioned local enhanced services from community opticians eg. PEARS, OPSwI Community Ophthalmology Teams, or other providers

9.  What was the total cost of the local enhanced services provided?

10.  How many providers were commissioned to provide local enhanced services?

11.  How many ophthalmology referrals were managed by the local enhanced service?

12.  What is the average fee paid to providers of local enhanced eye care services, for the first primary care appointment and subsequent appointments?

13.  What are the operational and admin costs associated with running the local enhanced eye services e.g. rent/rates for offices, admin staff salaries, admin (telephone and post), cost of triagers (if applicable)

14.  What is average waiting time for a patient to be seen by provider of local enhanced eye care service, following the initial referral from the GP or Optician?

15.  How many false positive ophthalmology referrals were dealt with in primary care, through local enhanced services

16.  What cost savings did the PCT make, by using primary care via local enhanced services

17.  The average waiting time for a first appointment in primary care, following initial referral

18.  Audits and/or reviews of the financial and operational impact of the enhanced services provided

19.  Please provide contact details of the commissioning leads for ophthalmic/ primary eyecare services

1. The total number of patients that the Trust currently has in a) low secure mental health units and b) the number who are placed “out of area”.

2. The total Number that the Trust currently has in a) medium secure mental health units, and b) the number of these who are placed out of area.

3. The total number of patients that the Trust currently has in a) Low secure mental health units, and b) medium secure mental health units which are operated by independent non stator bodies (split if possible between not for profit and profit making independent non statutory bodies)

4. The total spend by the Trust in the last 12 months on patients being cared for in independent non statutory bodies split if the information is available between a) low secure and medium secure mental health units and b) not for profit and profit making independent non statutory  bodies.

I am requesting:

1.) Whether any data is stored by your organisation, contractors or relevant third parties outside the United Kingdom as of today’s date;

2.) The nature of any data stored outside the UK;

3.) The location of the data;

4.) Whether any information stored by your organisation is made available to use by anyone outside the UK.

1) The number of external formal and informal complaints received by Derbyshire County Primary Care Trust and Derby City Primary Care Trust in the following years:
a. January 1st to December 31st 2008
b. January 1st to December 31st 2009
c. January 1st to December 31st 2010
d. January 1st to December 31st 2011

2) The number of external formal and informal compliments received by Derbyshire County Primary Care Trust and Derby City Primary Care Trust in the following years:
a. January 1st to December 31st 2008
b. January 1st to December 31st 2009
c. January 1st to December 31st 2010
d. January 1st to December 31st 2011

3) Please can you send me the minutes to any meetings in which improvements to Derbyshire County Primary Care Trust and Derby City Primary Care Trust as a direct result of patient feedback were discussed?

1) How many patients (both inpatients and outpatients) were treated by Derby City Primary Care Trust in the following years:
a. January 1st to December 31st 2008
b. January 1st to December 31st 2009
c. January 1st to December 31st 2010
d. January 1st to December 31st 2011

2) What is the policy of Derby City Primary Care Trust for dealing with formal and informal complaints or compliments from patients?

3) What is Derby City Primary Care Trust‘s budget for investment in capturing patient experience over the next 12 months?

Please could you kindly provide the below:
 
a) How many disciplinary procedures have been undertaken against NHS staff in your organisation in the last three financial years for:
 
(1) accessing inappropriate websites at work (please break down how many of these were for website with indecent images)
(2) employee fraud (please give details of the total cost of this fraud)

b) Please provide the names of all full-time union officials employed by your organisation in the last three financial years, their pay band, and the unions they represent.

c) How many documents intended for use by NHS employees have been printed in languages other than English in your trust in each of the last three financial years; what other languages these documents have been printed in; and what the total cost has been for the reprints

I would like to request some information under the Freedom of Information Act. Please would you provide me with details of all the serious untoward incidents (SUIs) occurring at your primary care trust between January 1, 2011 and December 31, 2011. Please include within this information: the date of the incident, the hospital or other healthcare setting at which it occurred and a description of the incident, including its classification i.e. was it classed as a 'never event'.

For each 'Never Event' that took place between January 1, 2011 and December 31, 2011, please provide details of the type of 'Never Event', as defined in the Department of Health's 'Never Events' list 2012/2013. For example, a 'Never Event' could be defined as 'Wrong site surgery'. Please could you tell me the date of the 'Never Event', what part of the body or condition was involved in the 'Never Event'.

I would also like to request the investigation reports relating to each of these incidents.

The Directive on the energy performance of buildings (EPBD) is the Directive 2002/91/EC (EPBD, 2003)[1] of the European Parliament and Council on energy efficiency of buildings. The Directive came into force on 4 January 2003 and had to be implemented by the EU Member States at the latest on 4 January 2006. levels. The directive came into force on 4 January 2006 and requires member states to comply with Article 7 (Energy Performance Certificates), Article 8 (Inspection of boilers) and Article 9 (Inspection of air conditioning systems) within three years of the inception date, the deadline being 4 January 2009.
Article 9 deals with the inspection of Air Conditioning Systems were as of the 14th January 2011 all buildings with an installed cooling capacity of 12kW or over should have had this inspection carried out. If this inspection has not been completed then that building and its operator are none compliant and operating outside the legal requirements of this act.

1. Can you confirm whether or not that this requisite has been fulfilled by your organisation and if not what steps are being implemented to ensure that this legal requirement is adhered to?
2. Additionally, can you supply me with the name and position of the person or persons with whom this responsibility rests?

1. Ref. 327: Has your PCT cluster received direction or other communications from the Department of Health on the implementation of actions published in Innovation, Health and Wealth, Accelerating Adoption and Diffusion in the NHS?
a. If yes, please provide details

2. Ref. 328: Has your PCT cluster received direction or other communications from the NHS Commissioning Board on the implementation of actions published in Innovation, Health and Wealth, Accelerating Adoption and Diffusion in the NHS?
a. If yes, please provide details

3. Ref. 329: Has your PCT cluster board discussed the implementation of actions published in Innovation, Health and Wealth, Accelerating Adoption and Diffusion in the NHS?
a. If yes, please provide details and minutes of meetings

4. Ref: 330: Does your PCT cluster have i) an action plan and ii) a timeline for the implementation of actions published in Innovation, Health and Wealth, Accelerating Adoption and Diffusion in the NHS?
a. If yes, please provide details

5. Ref 331: Has your PCT cluster had communication with local NHS formularies about the new requirement set out in Innovation, Health and Wealth, Accelerating Adoption and Diffusion in the NHS that all NICE Technology Appraisal recommendations are incorporated automatically in a planned way? 
a. If yes, please provide details

6. Ref. 332: Has your PCT cluster received communications on the adoption of high impact innovations set out in Innovation, Health and Wealth, Accelerating Adoption and Diffusion in the NHS including:
a. assistive technologies
b. oseopheageal doppler monitoring
c. child in a chair in a day
d. digital by default
e. carers for people with dementia

7. Ref. 333: What communications has your PCT cluster received on the adoption of high impact innovations set out in Innovation, Health and Wealth, Accelerating Adoption and Diffusion in the NHS including:
a. assistive technologies
b. oseopheageal doppler monitoring
c. child in a chair in a day
d. digital by default
e. carers for people with dementia

• I should be grateful if you would provide me with details of how the DST was devised and by whom, how long it has been in use and how it has been tested.

• How were funding decisions made in 2006/07 and 2007/2008?

• What procedures were followed and records made at that time and why did the system change?

• How was this current DST tested and validated?

• Which individuals or bodies were involved in its development?

I can confirm that as a commissioning organisation with no provider services NHS Derbyshire Cluster do not provide any of these products.

We would recommend that you contact Derbyshire Community Health Services for more information at the following location:

Derbyshire Community Health Services
Babington Hospital
Derby Road
Belper
Derbyshire
DE56 1WH.
FOI@dchs.nhs.uk
http://www.dchs.nhs.uk/

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Can you please advise me where I can find the following documents for NHS Derby City & NHS Derbyshire County?

• Director of Public Health Annual Report 2012
• Estates Strategy 2012
• Operating Plan 2012-2013
• QIPP Plan 2012-2013

How many times has the Trust, or its General Practitioners as contractors, deleted accurate patient medical information from a patient’s medical record at that patient’s request.

Please also specify which processes have been used to do this:

• A Court Order
• A Section 10 Notice under the Data Protection Act 1998.
• On application from a patient using Commitment 8 of ‘The NHS Care Record Guarantee’.
• The process set down in ‘Requesting amendments to health and social care records, Guidance for patients, service users and professionals’, NIGB, 2010.
• Or any other process (please specify).

1. How many iPads does the organisation own.

2. How many Apple Mac desktop and Macbook laptops does the organisation own.

3. Does the organisation have an existing Mobile Device Management solution?

4. Does the organisation have an existing Apple Support provider?

5. Who in the organisation is responsible for Apple hardware (full name if possible, job title if name is not available).

I'm hoping you'll be able to help me locate some information around the volume of 111 calls taken by the Derbyshire area since the 3rd September?

1 - Calls offered to agent
2 - Proportion of calls requiring Nurse assessment

What are the names and full addresses of the memory clinics in all of your PCT areas?

Are any of these clinics accredited with the Memory Services National Accreditation Programme (MSNAP), run by the Royal College of Psychiatrists? If so, which ones?

What is the average patient waiting time from GP referral to initial consultation in your memory clinics?

Mobile Communications

1) Name of provider and any contractor, reseller or authorised partner

2) Number of handsets in use by the organisation

3) Brand of handsets used

4) Mobile contracts:
a. Annual cost for years 2009/10, 2010/11 and 2011/12
b. Cost for handsets themselves
c. End date of current contract
d. What happens to handsets at the end of the contract?
e. If handsets are recycled please provide details of the organisation responsible.
f. Does the organisation currently have any handsets to dispose of?
g. What duty of care is taken to ensure all information is removed from handsets at the point of disposal?
h. Is there a cost to remove data from the handsets?
i. Are the handsets wiped or destroyed? If they are wiped, what assurance do you have from the contractor that all data is removed before resale?
j. Who is your organisation’s nominated data controller?
k. Who has overall responsibility for your organisation’s mobile contract? Please provide contact details.
l. Please provide details of any rebate from handset scrapping or recycling schemes that the organisation has received during the last 2 contracts.

Ipads and tablets
1) How many iPads or tablet computers will the organisation buy before 31 March 2013?
2) How many iPads or tablet computers will the organisation buy during financial year 2013/14?

Land based communication

1) Which company provides your land based telephone communications?
2) When does this contract expire?
3) What is the value of the annual contract? Please give details of your last 12 months’ spend.
4) Does your organisation intend to move towards VOIP?
5) If so, please provide the date that you intend to do so.

Internet Service Provider

1) Who is your current Internet Service Provider?
2) When does this contract expire?
3) Please provide details of the size of communication link to your organisation from the ISP
4) What is the value of the annual contract?

1.) How many desktop PCs do you have at this site? Which brand(s) are they?

2.) How many laptops/notebooks or tablet PCs do you have at this site? Which brand(s) are they?

3.) How many thin clients do you have at this site? Which brand(s) are they?

4.) What operating systems do you run on your PCs/Laptops?

5.) How many desktops, laptops and thin clients do you have in total in your organisation across the country?

6.) How many physical servers do you have on site? Which brand(s) are they?

7.) How many virtual servers do you have on site?

8.) Which server virtualisation software do you use?

9.) Which server operating systems do you use?

10.) What supplier provides the maintenance (out of warranty) support on your desktops and servers and when does the contract expire?

11.) What suppliers/brands of Storage Area Networking (SAN) do you use?

12.) Which application do you use for Enterprise Resource Planning/Management (ERP/ERM)?

13.) Which application do you use for Groupware Products?

14.) Which application do you use for Database Products?

15.) Which application do you use for CRM Software?

16.) Which application do you use for Business Intelligence Systems?

17.) Which application do you use for Finance & Accounting Systems?

18.) Which application do you use for Human Resources Application Systems?

19.) What are the names, line types and speeds of your ISPs?

20.) Who is your primary voice carrier?

21.) Approximately how many phone extensions do you have at this site?

22.) Do you use VoIP for your internal communications?

23.) Are your external calls through your voice carrier carried over VoIP or do they go over a conventional phone line?

24.) Which brand of PBX do you use at this site?

25.) Which supplier has the maintenance contract on your PBX and when does it expire

26.) Who supplies the outsourced or managed service for your data centre and when does the contract expire?

27.) Who supplies the outsourced or managed service for your service desk and when does the contract expire?

1. An outline of the IM&T department strategy.

2. The IM&T department structural chart including names.

3. The IM&T capital expenditure budget and key projects.

4. The IM&T recruitment agency spend and budget.`

5. Number of temporary agency supplied staff within the IM&T department.

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1.   Have you clustered your Information Governance (IG) serious incident (SI) investigation processes? If so
a.    What date did your SI process Cluster?
b.    What PCTs are involved in your clustered process?

2.    How many SIs were logged in the last financial year (April 2011 – March 2012) either by each PCT or by Cluster?

3.  How many of the SIs mentioned in question 2 were regarding / involved IG?

4.    Can you please list the IG SI categories used and the number of SIs logged under each category for the last financial year?

5.    From the number supplied in question 3, how many were investigated within the nationally agreed timescales (Grade 1: 45 days. Grade 2: 60 days)?

6.    From the number supplied in question 3, how many were sent to the Information Commissioners Office (ICO)?

7.    What was the outcome of the ICO’s investigation into those mentioned in question 6 and what were the ICO's recommendations?

8.    Who is responsible for IG SIs, what is their job title, and what are their contact details? Could you please send a copy of their team structure?

9.    Please send me a copy of all IG risks currently on your organisational risk register.

10.    Who is responsible for IG Risk, what is their job title, and what are their contact details? Could you please send a copy of their team structure?

PBX and VOIP maintenance contract information:
1. All ICT Contracts relating to PBX and VOIP Maintenance please can you send me:
a. Supplier(s) Name(s)
b. Total Contract Value
c. Hardware Brand
d. Application(s) running on PBX/VOIP
e. Duration- including any extension periods.
f. Expiry Date
g. Number of Users
h. Contract Review Date
i. Contact/job title responsible for this contract (Full Contact Details contact name, actual job title, direct contact number and direct email address.

Under the Freedom of Information Act, I kindly request copies of all information (as pdf documents) sent from the Primary Care Trust or Equivalent NHS Body, to all NHS dental contract holders/providers/performers in your area, from 1st Jan. 2006 to 1st Jan. 2013, with regards to the rules & regulations of claiming units of dental activity.

I specifically require pdf copies of "any and all supplementary information PCT drafted" and sent (to clarify claiming issues) to NHS dental contractors/Providers and Performers, to claim the appropriate bands of treatment- Bands1, Bands2, Bands3, along with Urgent, Continuation and Guaranteed treatment claims.

i) What is the total number of formal complaints received regarding 1) poor care 2) medical negligence in the last year for which figures are available.

ii) What is the total number of complaints that have resulted in 1) disciplinary action 2) staff being removed from their post in the last year for which figures are available

You asked us to provide the following information:

How much has your organisation spent in total on the Computer Aided Job Evaluation (CAJE) System, supplied by Northgate Arinso, in the financial year of 2012/13?
CAJE System is usually used within the HR department.

If the organisation has signed a contract with Northgate Arinso for the CAJE system:

How many years is this contract for?

How much is this going to cost per year?

What are the total number of complaints received by nurses regarding poor treatment in the workplace in the last year for which figures are available

What number of these complaints have resulted in 1) disciplinary action 2) staff being removed from their post in the last year for which figures are available

I can confirm that, as a commissioning Cluster with no Provider Services, we do not have any nurses and do not hold information on complaints to nurses or resulting actions. We would recommend that you contact our providers for more information at the following locations:

Derby Hospitals NHS Foundation Trust
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
Tel:01332 340131   
foi@derbyhospitals.nhs.uk  
http://www.derbyhospitals.nhs.uk/ 

Communications Department
Chesterfield Royal Hospital NHS Foundation Trust
Calow
Chesterfield
S44 5BL
communications@chesterfieldroyal.nhs.uk
http://www.chesterfieldroyal.nhs.uk/

Derbyshire Community Health Services
Babington Hospital
Derby Road
Belper
Derbyshire
DE56 1WH.
FOI@dchs.nhs.uk
http://www.dchs.nhs.uk/ 

Derbyshire Healthcare Foundation Trust
Bramble House Trust HQ
Kingsway Site
Derby
DE22 3LZ
foienquiries@derbyshcft.nhs.uk
http://www.derbyshirehealthcareft.nhs.uk/