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Choose & Book

What the Choose & Book (C&B) webpages are about

These webpages are regularly updated to reflect what is happening within Choose & Book, both locally and nationally.  If any Practice needs any assistance in finding information or wishes to have information added, please contact Tina Pottrell, Choose & Book Manager and Commissioning PCT Lead, on 01332 868924 or email on tina.pottrell@derbyshirecountypct.nhs.uk or tina.pottrell@southernderbyshireccg.nhs.uk

Information available

Page Heading
Information Available
General Information

Advice about Contingencies if C&B is not available or if there are no appointments available

Locally produced Guidance Sheets on individual processes in C&B, for example, how to add an additional hospital to an already existing UBRN  

Links to the national C&B website (here you can order leaflets and posters and find much more information); and to the Connecting for Health Status page (giving up-to-the-minute information on the status of a number of national systems, including C&B)

Best Practice Guides on a number of processes, produced nationally

Hospital Specific Information

A Guide to all the National Specialties and associated Clinic Types 

Locally produced Information showing the services in all the hospitals on the borders of NHS Derbyshire County (under which Specialties and Clinic Types they can be found in C&B)

Referral Guidelines 2ww

Information useful when referring 2wws 

Where known, Referral Templates for individual hospitals are included, along with Guidance specific to hospitals NHS Derbyshire County borders

In addition there is general information on 2ww referrrals

Referral Guidelines non 2ww

Information to assist in finding services to enable a Routine or Urgent referral 

Where known, Referral Templates are included.  Referral Guidelines for referrals into Mental Health included in this section

The Appointments Line (TAL)

Information relating to TAL, such as guidelines; scripts; the complaint/feedback form

Information about the 'TAL process' (now called the 'ASI Process') including the locally produced Guidance Sheet

Weekly Utilisation

Information about utilisation figures, at practice level 

This shows the number of UBRNs converted (ie, raised and an appointment booked) in the last 7 days 

For more utilisation information (backdated) please contact the PCT's Choose and Book Lead 

Latest news

Up-to-date on the latest news in C&B 

For example, this section will include information on the next Release of C&B

Frequently Asked Questions

Links to FAQs, developed nationally and locally

If there is any question you cannot find the answer to on the locally produced FAQ, please let the PCT's Choose and Book Lead know.  Whilst every effort has been made to capture every single question ever asked, there may be gaps in information!

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